Manager, Outbound Sales (Patient Enrollment)

Tampa, FL · Healthcare

Our client is at the forefront of healthcare, delivering easily-implemented Chronic Care Management and Remote Patient Monitoring Services. This revolutionary approach enhances patient care and transforms the way physicians monitor and manage chronic illnesses. Naviga has been retained to recruit a sales leader to join their team.

Title: Sales Manager: Patient Engagement
Location: Tampa, FL is ideal | Flexible with location for the right individual - must be open to traveling to Tampa, FL

Key Notes/Company Details:

Be a part of a dynamic team dedicated to improving healthcare outcomes with state-of-the-art technology, offering opportunities to work on cutting-edge projects that significantly impact national healthcare.
Strong financial backing and steady growth, offering stability and long-term career opportunities
Highly supportive culture that values teamwork, accountability, and respect, while fostering an entrepreneurial spirit and continuous learning.
Respects all voices and encourages ongoing improvement, creating an environment where every team member can thrive.

Responsibilities:

Train, coach, and motivate Sales Enrollment Specialists to achieve and surpass patient enrollment and revenue targets, fostering a high-performance sales culture.
Monitor live and recorded phone calls, provide sales training and coaching to enhance call handling techniques and improve conversion rates.
Balance call quantity and quality, offering strategic counsel and making data-driven adjustments to maximize sales effectiveness.
Conduct regular sales meetings (daily, weekly, and monthly) to inspire peak performance and ensure alignment with sales and revenue objectives.
Leverage metrics and KPIs to track and analyze individual and team sales performance, making informed decisions to drive revenue growth.
Review daily sales data, adjusting strategies and resources to meet dynamic market demands and exceed enrollment goals.
Implement performance-based incentives, such as rankings, contests, and spiffs, to drive enthusiasm, competitiveness, and goal orientation within the sales team.
Maintain precise sales data to support campaign planning, resource allocation, and performance tracking, ensuring operational efficiency.
Address performance issues proactively, developing corrective action plans and delivering performance appraisals and disciplinary actions as needed.
Provide comprehensive sales reports to management, highlighting performance versus plan and identifying opportunities for revenue enhancement.
Cultivate a positive team environment, leading to high morale and low turnover, and ensuring a motivated, high-achieving sales force.
Champion the Vision, Mission, and Values of the organization, aligning team efforts with our overarching goals and driving long-term success.

Requirements:

Proven sales leadership experience in a high-volume outbound sales environment (B2B or B2C)
Strong leadership skills with the ability to coach, train, and drive results within a team
High energy, high initiative, goal orientation, and leadership by example
Ability to work under pressure and handle multiple competing priorities while meeting objectives and deadlines
Ability to motivate staff to reach performance expectations
Demonstrated problem-solving and decision-making abilities
Strong verbal and written communication skills
Organized, with the ability to interpret and apply analytics to processes
Demonstrates iCARE values: Integrity, Growth, Excellence
Proficiency in business software applications and Microsoft Office

Education:

Bachelor’s degree, or equivalent experience

Benefits:

Medical, Dental & Vision
HSA
Flexible Spending Accounts
Basic Life & AD&D
Optional Employee & Dependent Life
Short & Long Term Disability
Voluntary Accident & Critical Illness
401K
Paid holidays and PTO

Manager, Outbound Sales (Patient Enrollment)

Share This Job