Our client, proudly employee-owned (ESOP), has launched a dynamic new division specializing in truck and rail handling equipment to include Class-8, along with offering comprehensive repair and maintenance services. This group has experienced rapid growth and is poised for significant expansion. Naviga has been retained to recruit a Branch Manager for this line.

Title: Branch Manager
Location: Dallas, TX

Key Notes/Company Details:

• Founded over a century ago
• A large customer base featuring major brands like Lowe's and Dr. Pepper
• Lead and shape the growth of a branch transitioning from a small operation into a larger, more established facility.
• As the Branch Manager, you'll have the opportunity to build and expand a team, directly impacting the success and direction of the Dallas branch.
• Play a key role in managing critical operations, including parts, service, and rentals, with significant influence on operational decisions and future growth strategies.

Responsibilities:

• Maintains daily involvement within the branch departments to facilitate their collaboration: sales, service, parts, and rental
• Achieves financial objectives by driving the performance of financial operational plans and budgets.
• Continuously assesses talent at all levels within the branch and provides specific ongoing coaching, training and feedback to develop the best talent in the industry
• Recruits, interviews and takes ownership of all hiring decisions to ensure only top diversified talent is on-boarded into Briggs Equipment
• Promotes positive employee relations including fostering high team morale, upholding operational standards, and execution of the performance management process
• Leads and facilitates weekly team meetings to ensure effective communication and motivation at all levels of the organization
• Builds and strengthens relationships with customers to ensure Briggs Equipment is promoting the best value and quality from that relationship
• Approves weekly schedules to ensure location is on target with business plan
• Partners with Operations Service Group (OSG) and Shared Services Group (SSG) (i.e. Operations, Human Resources, Finance) to develop and execute a sound and obtainable business plan
• Approves invoices and reports sent to OSG and ensures the location is in alignment with budget on a weekly basis
• Manages and coordinates all requests received from other branches or OSG

Requirements:

• 5+ years' operation management experience with a service department component 
• Experience in the transportation industry, particularly with Class-8 trucks or heavy equipment industry
• Familiarity with the dynamics of industrial sales, including customer base and internal organization, especially in settings involving blue-collar technicians
• Knowledge of truck and rail strategy, with a focus on the class-8 truck business is preferred
• Strong financial acumen, with the ability to generate revenue and analyze income statements to take appropriate actions
• Ability to empathize with both technicians and customers, fostering strong relationships
• Comfortable working in both hands-on environments (e.g., standing on an excavator with steel-toe boots) and formal settings (e.g., presenting plans to the President or other executives in a suit and tie)
• Proficient in Microsoft Office tools, including Word, PowerPoint, Outlook and Excel

Education:
Bachelor’s Degree preferred 

Benefits/Perks:

• Employee Stock Options Retirement Program
• Profit-Sharing
• Robust Insurance Plans (medical, dental, vision, disability, accident, and life insurance)
• Tuition Reimbursement
• Paid Holidays
• Paid Vacation
• 401k