Our client is a leading global business law firm looking for a collaborative, results-oriented individual who enjoys working in a fast-paced environment and has exceptional problem-solving skills. Naviga is partnered with them to recruit a Contract Matter Information Specialist.
Title: Contract Matter Information Specialist
Location: Remote but requires candidates to be within commuting distance of the client's U.S. offices, located in: Atlanta, GA; Austin, TX; Baltimore, MD; Boston, MA; Chicago, IL; Dallas, TX; Houston, TX; Los Angeles, CA; Miami, FL; Minneapolis, MN; New York, NY; Philadelphia, PA; Phoenix, AZ; Raleigh, NC; Reston, VA; Sacramento, CA; San Diego, CA; San Francisco, CA; Seattle, WA; Short Hills, NJ; Silicon Valley, CA; Tampa, FL; Washington, DC; Wilmington, DE
Duration: Indefinite contract; potential for temp-to-hire for the right candidate.
Hours: Hours 12pm – 8:30pm EST
Key Notes/Company Details:
- Headquartered in both Chicago, IL and London, England.
- Ranked among the top 3 law firms globally
- Multi-Billion Dollar Business, Employing over 3600 Lawyers
- Culture includes individuals of high standards, providing support and collaboration throughout the business
Responsibilities:
- Handle incoming Accounting Service Desk tickets
- Perform time card edits
- Process transfers and matter maintenance tasks
- Update and manage address changes
- Obtain and verify backup documentation for disbursements
- Address various other tasks and inquiries that come to the service desk
Requirements:
- 3 year client billing or other relatable experience
- MUST have Aderant, ChromeRiver, BillBlast, and ServiceNow experience
- Law firm experience is preferred but not required
- Must have internal customer support knowledge
- Strong proficiency in Microsoft Office
- Strong grammar, spelling, verbal, and writing skills
- Must have the ability to approach all work activities in a customer-focused, friendly manner, even in a high-pressure environment
- Able to work M-F 12 pm -8:30 pm EST
Education:
- High school diploma required
- Bachelor’s Degree in Accounting, Finance or similar field preferred