Our client is a premier provider of turn-key warehouse solutions for elite customers and top companies. For nearly a century, this global heavy equipment provider has been an industry leader with a proven track record of success. Naviga has been retained to recruit a technician for the Houston, TX market.
Title: Technician
Location: Houston, TX 

Key Points: 

• A company that likes to promote from within, so opportunities to advance your career are here 
• Engaging team environment; weekly breakfast provided by the branch, and monthly gatherings for the team 
• Fun and collaborative culture with an emphasis on safety, ethics, integrity, and respect.
• ESOP Account - an employee stock ownership account with no individual contribution
• $5K sign-on bonus and strong earnings potential with hourly pay and lead-based bonuses
• Robust training program with ongoing manufacturer and internal technical development

Responsibilities:

• Troubleshoot and repair forklifts and other diesel/heavy equipment across customer sites
• Complete 1–3+ repair jobs daily depending on job complexity
• Maintain direct communication with assigned Service Advisor to receive daily work orders
• Provide excellent on-site customer service and represent the company professionally
• Capture and manage service data using a mobile work order system
• Occasionally report to the shop when not assigned in the field
• Maintain a strong focus on safety, efficiency, and customer satisfaction
• Maintain parts and supplies needed for job completion
• Maintain company vehicle cleanliness and ensure vehicle is in safe operating condition; complete vehicle checklist as required
• Maintain a culture of safety & participate in all safety meetings
• Perform other related duties as assigned.

Requirements:

• 5–7 years of forklift repair experience OR 10–15 years of diesel/heavy equipment experience
• Reliable and customer-oriented, with excellent communication & problem-solving skills
• Ability to work independently while contributing to a collaborative team
• Excellent mechanical aptitude, technical knowledge and problem solving skills
• Thorough knowledge of all equipment & operations that apply to the branch
• Ability to read precision instruments such as micrometers, dial indicators, bore gauges, etc.
• Welding and/or fabrication skills and/or experience preferred
• Strong hydraulic troubleshooting experience preferred
• Hyster/Yale, Cummins, or similar manufacturer certifications highly desirable

Additional Requirements Include:

• Valid driver’s license required

Education:

• High school diploma or GED equivalent required
• Mechanical or trade school certificate preferred

Benefits/Perks:

• Sign-on Bonus
• Profit Sharing
• Employee Stock Ownership Program (ESOP)
• Company Vehicle + Fuel Card 
• Paternity Leave
• Insurance Policies for Tools 
• 401(k)
• Educational Assistance
• Employee Assistance Program (EAP)
• Hands-On and Virtual Training
• Paid Holidays
• Paid Time Off