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Director of Operations
Miami/Fort Lauderdale area, FLOur client, a rapidly expanding Consumer Packaged Goods (CPG) company, a leader in the tobacco-adjacent market, is seeking a Director of Operations. The company is known for its innovation, quality, and rapid growth, with operations across California, Florida, and international sourcing. It is building scalable systems and teams to fuel ambitious expansion, and joining this organization means directly impacting its success in a collaborative, forward-thinking environment.
Title: Director of Operations
Location: Miami/Fort Lauderdale area (Hybrid)
Key Notes/Company Details:
Responsibilities:
Requirements:
Education: Bachelor’s degree in Operations, Business, Supply Chain, or a related field preferred (equivalent experience considered).
Benefits:
Title: Director of Operations
Location: Miami/Fort Lauderdale area (Hybrid)
Key Notes/Company Details:
- Shape an Evolving Industry: Help lead a fast-growing company in a dynamic market.
- Drive Significant Impact: Your work will directly influence growth and scalability.
- Thrive in Collaboration: Be part of a team that values innovation and teamwork.
Responsibilities:
- Strategic Operations & Process Improvement:
- Develop and execute the company’s end-to-end operations strategy to support business growth and scalability.
- Partner with executive leadership to align operational goals with broader business objectives, KPIs, and OKRs.
- Identify areas for operational improvements and drive initiatives for scalability, efficiency, and cost control.
- Build and implement standardized operating procedures (SOPs) across all departments (sales, marketing, finance, product, etc.).
- Establish consistent workflows, documentation practices, and interdepartmental communication protocols.
- Champion process automation and systems integration across platforms (e.g., ERP, CRM, PLM).
- Supply Chain & Logistics Management:
- Oversee the end-to-end supply chain, including procurement, production planning, inventory management, warehousing, and logistics.
- Optimize sourcing strategies and vendor relationships for cost-effective and timely delivery of raw materials and finished goods.
- Optimize inventory turnover and reduce operational bottlenecks.
- Build risk mitigation plans around supply disruptions, regulatory changes, and business continuity.
- Manage the Florida warehouse team and provide support to enhance operational efficiencies.
- Financial & Performance Oversight:
- Manage budgets and Profit & Loss for the operations function.
- Drive initiatives to reduce cost per unit, improve margins, and enhance capital efficiency.
- Report on key metrics such as Cost of Goods Sold, fulfillment cost per unit, and operational efficiency.
- Collaborate with sales, marketing, and finance to align production with demand forecasts and use data analytics to predict demand trends.
- Quality, Compliance & Facilities:
- Ensure all products meet internal and external quality standards and comply with relevant regulations (e.g., FDA).
- Implement quality assurance programs and continuous improvement processes.
- Oversee the company’s physical footprint, including office spaces, warehouses, and production facilities.
- Lead site selection, lease negotiations, and build-outs for new locations based on business needs.
- Ensure facility compliance with health, safety, and environmental standards.
- Team Leadership & Development:
- Build and manage high-performing operations, supply chain, and logistics teams.
- Develop talent, set KPIs, and foster a culture of accountability, safety, and excellence.
- Technology & Product Operations:
- Oversee the selection and implementation of Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS), or other operational technologies.
- Leverage data and digital tools to improve visibility, decision-making, and automation.
- Own the operational side of product development — from concept through commercialization.
- Collaborate with Research & Development, design, sourcing, and marketing teams to define timelines, coordinate launches, and track progress.
- Implement stage-gate or agile workflows to bring new products to market efficiently.
Requirements:
- 8+ years of experience in operations, supply chain, or logistics leadership roles.
- Proven ability to lead teams, manage complex projects, and scale operational systems in a growing Consumer Packaged Goods or similar environment.
- Proven track record scaling 9-figure Consumer Packaged Goods businesses.
- Strategic thinker with hands-on leadership capabilities.
- Strong experience with Enterprise Resource Planning/Warehouse Management Systems platforms and operational systems.
- Excellent analytical, problem-solving, and communication skills.
- High attention to detail with the ability to manage competing priorities in a fast-paced environment.
- Spanish-speaking is a plus; ability to communicate with warehouse staff and vendors in both English and Spanish preferred.
Education: Bachelor’s degree in Operations, Business, Supply Chain, or a related field preferred (equivalent experience considered).
Benefits:
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off and holidays.
- Opportunities for professional development and continuing education.
- A collaborative and innovative work environment.
- Employee discounts on company products.