Position Summary

This is a newly created leadership opportunity to oversee one of the largest and most strategically important distribution centers. As Director of Distribution, you will provide operational and strategic leadership for a highly visible facility supporting traditional distribution, e-commerce fulfillment, value-added services, and the company’s national returns operation.
The position was intentionally created to elevate leadership capability, strengthen employee engagement, improve organizational effectiveness, and prepare the Harrisburg operation for continued growth. Working closely with executive leadership, you will lead a mature operation while developing future leaders, driving operational excellence, and helping shape the future of the expanding distribution network.

About the Company

The company is a premier, 100-year-old employee-owned technology distributor and supply chain partner that has successfully evolved from a traditional wholesale model into a multi-faceted logistics powerhouse. By combining deep industry roots with cutting-edge e-commerce fulfillment and third-party logistics (3PL) solutions, they manage complex client accounts under rigorous customer SLAs. The workforce is completely empowered by the employee co-owners, fostering a highly collaborative culture focused on long-term growth, sustainable business practices, and profound community impact.
 

The Location

This position is based onsite in Harrisburg, Pennsylvania.
The Harrisburg Distribution Center is one of the company’s flagship operations and is located just minutes from the company’s corporate headquarters. Because of its proximity to executive leadership, the facility regularly hosts customer visits, executive meetings, and corporate tours, making this one of the organization’s most visible operational leadership positions.

Key Responsibilities

• Lead all day-to-day distribution center operations to achieve service, productivity, inventory, safety, and financial objectives.
• Establish and maintain a strong operating rhythm, performance management process, and culture of accountability.
• Develop, coach, and mentor a multi-level leadership team, including Senior Operations Managers, Operations Managers, and Supervisors.
• Drive KPI performance through data-driven decision making, root cause analysis, and continuous improvement initiatives.
• Own facility-level financial performance, budgeting, labor planning, and cost management.
• Partner cross-functionally with Quality, HR, Finance, Transportation, Inventory Control, and Customer-facing teams.
• Ensure compliance with all safety, quality, and regulatory requirements.
• Support customer satisfaction by ensuring operational execution meets service expectations and commitments.
• Lead customer and executive facility visits while representing the operation with professionalism and confidence.
• Develop succession plans and strengthen leadership bench strength.

Required Qualifications

• 10+ years of operational leadership experience within distribution, e-commerce fulfillment, 3PL, logistics, or supply chain operations.
• Strong leadership, coaching, and team development capabilities.
• Experience leading operational improvement, stabilization, or transformation initiatives.
• Demonstrated success managing operational KPIs, productivity, inventory, labor, and service performance.
• Strong financial and business acumen, including budget and P&L responsibility.
• Experience operating in fast-paced, high-volume environments with measurable performance objectives.
• Excellent communication and relationship-building skills.
• Bachelor’s degree or equivalent combination of education and relevant experience.

Preferred Qualifications

• Experience leading organizational change or transformation initiatives.
• Exposure to customer-facing distribution environments and service-level agreements (SLAs)

The ideal candidate is a highly visible, emotionally intelligent leader who naturally builds trust while driving accountability. They are equally comfortable discussing financial performance, operational strategy, and leadership development as they are walking the warehouse floor coaching managers and engaging with employees. This individual leads with humility, communicates effectively at every level of the organization, and has a demonstrated ability to develop people, strengthen culture, and guide teams through growth and change. They understand that long-term operational excellence begins with developing strong leaders.
 

Flexibility & Work-Life Integration 

Work Structure: Fully onsite
Schedule: Executive leadership schedule with flexibility to support operational needs and business priorities.
Travel: Approximately 10%, primarily supporting company initiatives and leadership meetings.
 

Why Join the Team?

Beyond the opportunity to oversee a highly visible distribution center, this role provides the opportunity to lead organizational change, strengthen leadership capability, and help shape the future direction of one of the most strategic operations. Additionally, the opportunity to participate directly in the financial success of the business through a lucrative Employee Stock Ownership Plan (ESOP) and a comprehensive 401k structure. The deep commitment to employee co-owners is reflected in an extensive benefits package including comprehensive medical, dental, and vision coverage, paid time off, tuition assistance, gym reimbursements, and an employee purchase program. By joining the team, you will enter a supportive, collaborative environment that avoids short-term fixes, choosing instead to reward dedicated leaders who deliver lasting operational excellence.

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About Naviga Recruiting & Executive Search

Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.